OG Audio LLC is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
Information we collect
We collect information you provide directly, including your name, email address, phone number, and billing and shipping address when you create an account or place an order.
Payment information is processed by PCI-compliant payment processors. We do not store full card numbers on our servers. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
How we use your information
Process and fulfill orders
Provide customer support
Send transactional emails related to your purchases
Improve our website and services
Information sharing
We share information with trusted service providers only as necessary to operate our business — shipping carriers, payment processors, and email providers. We do not sell your personal information.
Your rights
You may request access, correction, or deletion of your personal data by contacting support@ogaudio.com.